Official Legal Document

Legal Notice & Governance

PrimeDigitalCraft · Last Revised: September 2026

01

Company Identification

Legal Name: PrimeDigitalCraft

Registered Address: 7 Rue Albert de Dion, 94320 Thiais, France

Email: [email protected]

Phone: +33 7 81 64 92 38

Business Activity: Digital agency services including digital transformation consulting, web platform development, marketing funnel engineering, and data analytics.

PrimeDigitalCraft operates under French and European Union commercial law. This document governs all services, deliverables, and interactions facilitated through our website and professional engagements.

02

Privacy Policy

PrimeDigitalCraft respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and safeguard information when you visit our website or engage our services.

Data We Collect

  • Contact information: name, email address, phone number, company name
  • Project details: scope descriptions, budget ranges, timelines, and requirements you provide in inquiries
  • Technical data: IP address, browser type, device information, pages visited, and referral source (collected via cookies)

How We Use Your Data

  • To respond to inquiries and prepare project proposals
  • To deliver contracted services and communicate about ongoing engagements
  • To improve our website performance and user experience
  • To fulfill legal, accounting, and regulatory obligations

Legal Basis for Processing

We process personal data based on your consent (when you submit forms), contractual necessity (for active engagements), and legitimate interest (for website analytics and service improvement). All processing complies with the EU General Data Protection Regulation (GDPR).

Data Sharing & Retention

We do not sell, rent, or trade your personal information. Data may be shared with trusted processors (e.g., hosting providers, payment processors) strictly necessary for service delivery under confidentiality agreements. Personal data is retained only as long as required for the purposes described or as mandated by law.

Your Rights

Under GDPR, you may request access to, correction of, deletion of, or restriction on processing of your personal data. You may also withdraw consent at any time. To exercise these rights, contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit, access controls, and secure hosting infrastructure within the European Union where feasible.

03

Terms of Service

These Terms of Service govern your use of the PrimeDigitalCraft website and any professional services we provide. By engaging our services or using our website, you agree to the terms set out below.

Scope of Services

PrimeDigitalCraft provides digital agency services including but not limited to digital transformation consulting, web platform design and development, marketing funnel engineering, brand identity design, analytics setup, SEO, automation, e-commerce development, and ongoing maintenance. The specific scope of each engagement is defined in a mutually agreed Statement of Work (SOW) or proposal.

Client Responsibilities

Clients are responsible for providing accurate information, timely feedback, access to necessary systems and accounts, and payment according to the agreed schedule. Delays in providing materials or approvals may impact project timelines.

Intellectual Property

Upon full payment of all agreed fees, PrimeDigitalCraft assigns all rights, title, and interest in the custom deliverables (source code, design files, content) specific to the engagement to the client. PrimeDigitalCraft retains rights to pre-existing tools, frameworks, libraries, and methodologies used in delivery. Third-party components remain subject to their respective licenses.

Payment Terms

Fees, payment schedules, and milestones are specified in the SOW. Unless otherwise stated, a non-refundable deposit may be required to commence work. Final payment is due upon delivery of agreed milestones. Late payments may incur interest at the maximum rate permitted by law.

Warranties & Limitation of Liability

Deliverables will be performed with professional skill and care consistent with industry standards. Except as expressly stated in an SOW, services and the website are provided on an "as is" basis without other warranties. To the maximum extent permitted by law, PrimeDigitalCraft's total liability arising from any engagement shall not exceed the total fees paid for the specific services giving rise to the claim.

Termination

Either party may terminate an engagement as specified in the SOW. Upon termination, client shall pay for all work completed and non-cancellable commitments incurred up to the effective date of termination.

Governing Law

These Terms are governed by the laws of France. Disputes shall first be addressed in good faith; failing resolution, exclusive jurisdiction lies with the competent courts of Thiais, France, without prejudice to mandatory consumer protections.

04

Cookie Policy

This Cookie Policy explains how PrimeDigitalCraft uses cookies and similar technologies on our website.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with the site.

Cookies We Use

  • Essential Cookies: Required for core site functionality, including remembering your cookie consent preference via localStorage.
  • Analytics Cookies: Help us understand website traffic and improve content (when consented).
  • Preference Cookies: Remember settings you select for a more convenient experience.

Managing Cookies

You can accept or decline non-essential cookies using the consent banner on our site. You may also delete or block cookies through your browser settings. Note that disabling essential cookies may affect site functionality.

Third-Party Services

Embedded content such as Google Maps may set their own cookies. Refer to the respective providers' policies for details.

Updates

We may update this Cookie Policy periodically. Continued use of the website after changes constitutes acceptance of the revised policy.

05

Refund Policy

PrimeDigitalCraft is committed to fair and transparent commercial practices. This Refund Policy outlines the circumstances under which payments may be refunded.

Project Deposits

Non-refundable deposits are required to reserve project capacity and commence discovery work. Once work has begun, deposits are non-refundable as they cover initial labor, planning, and resource allocation.

Milestone Payments

If a project is terminated before completion, fees are due for all milestones completed or in progress. Work delivered to date will be transferred to the client upon payment of outstanding invoices.

Cancelation by PrimeDigitalCraft

If PrimeDigitalCraft cancels an engagement for reasons within our control before work has substantially commenced, any prepaid fees (excluding non-refundable deposits where work has begun) will be refunded within 14 business days.

Service Deficiencies

If deliverables materially fail to meet the specifications outlined in the SOW and PrimeDigitalCraft does not remedy the deficiency within a reasonable period after written notice, you may be entitled to a proportional refund or fee reduction for the deficient portion of the work.

Monthly Retainers

Monthly maintenance retainers may be cancelled with 30 days' written notice. Cancellation takes effect at the end of the current billing cycle. Partial months are non-refundable unless required by law.

How to Request a Refund

Submit refund requests to [email protected] with your project reference and a description of the issue. We will review requests within 10 business days and respond with our decision and next steps.

Chargebacks

Please contact us directly before initiating a chargeback with your payment provider. We prefer to resolve disputes collaboratively and may be unable to process future services if a chargeback is filed without prior communication.

06

Contact Information

For questions about this legal notice, privacy practices, or any other matter, please contact us:

PrimeDigitalCraft

7 Rue Albert de Dion

94320 Thiais, France

Email: [email protected]

Phone: +33 7 81 64 92 38